erek2 3dTerms of Use
When you open an account on erek2 3d, you agree to our terms of use. These terms set out what we expect from you, what you can expect from us, and how we handle disputes. They apply to all users of our platform, whether you are in Jakarta, Surabaya, Bandung, or Medan.
Our terms cover account opening, deposits and withdrawals, bonus conditions, prohibited conduct, and dispute resolution. We keep our terms straightforward and factual. If anything is unclear, our support team can explain it in more detail.
These terms are binding once you create an account on erek2 3d. By proceeding, you confirm that you have read and understood them, and that you agree to be bound by them.
Account Opening and Eligibility
To open an account on erek2 3d, you must be at least 18 years old and a resident of a jurisdiction where our services are legal. We do not operate in jurisdictions where online gaming is prohibited by statute. You are responsible for verifying that access and use of erek2 3d comply with your own jurisdiction's law.
When you register, you provide your email address, phone number, and personal details. You must provide accurate information. If we discover that your details are false or misleading, we may suspend or close your account without notice. You are responsible for keeping your password confidential. We are not liable for any unauthorized access to your account if you have shared your password or failed to secure it.
We require Know Your Customer (KYC) verification before you can deposit or withdraw. You must upload a photo ID (Indonesian KTP, passport, or driver's license) and a proof of address (utility bill, bank statement, or rental agreement dated within the last three months). Our verification team reviews your documents within one business day. If your documents are incomplete or unclear, we may request additional information.
We enforce strict account verification
KYC verification is mandatory on erek2 3d. We do not allow unverified accounts to deposit or withdraw. This protects both you and our platform from fraud and money-laundering risk.
Deposits and Withdrawals
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet virtual account). Deposit minimums are our welcome offer. There are no deposit maximums, but large deposits (above our welcome offer) may trigger additional verification for compliance reasons.
Deposits are non-refundable once credited to your account. If you deposit by mistake, contact our support team immediately. We may be able to help, but we cannot guarantee a refund.
You can withdraw your account balance at any time, subject to account verification and anti-money-laundering review windows. Withdrawal minimums are typically our welcome offer. Withdrawal processing times depend on your chosen payment method. mobile banking and local payment typically complete within 1–4 hours. Bank virtual accounts may take 1–2 business days. During Idul Fitri, Idul Adha, and Imlek, processing may be slower due to bank holidays.
We do not charge withdrawal fees on erek2 3d. However, your bank or e-wallet may apply their own fees depending on your account tier.
Bonus Terms
We may offer bonuses or promotions from time to time. Any bonus is subject to specific terms, which we will display clearly when you claim it. Bonuses are typically subject to wagering requirements, meaning you must play through the bonus amount a certain number of times before you can withdraw it. We reserve the right to cancel or modify any bonus at any time.
If we suspect you are abusing a bonus (for example, by depositing and withdrawing without playing, or by using multiple accounts), we may forfeit the bonus and close your account.
Our erek2 3d Platform Policy
Prohibited Conduct
We prohibit the following conduct on erek2 3d:
- Using multiple accounts to circumvent limits or claim multiple bonuses.
- Sharing your account with other users or allowing others to use your account.
- Using automated tools, bots, or scripts to interact with our platform.
- Attempting to manipulate odds, game outcomes, or our systems.
- Engaging in fraud, money laundering, or any illegal activity.
- Harassing, threatening, or abusing our staff or other users.
- Posting spam, malware, or offensive content on our platform.
If we detect any of these activities, we will close your account and forfeit any balance. We may also report you to relevant authorities if we suspect illegal conduct.
Dispute Resolution
If you have a dispute with erek2 3d, contact our support team first. We are available via email and live chat during business hours (08:00–22:00 Jakarta time, Monday–Sunday). We will investigate your complaint and respond within five business days.
If you are not satisfied with our response, you may escalate your complaint to our management team. We will review your case and provide a final decision within ten business days.
If you remain unsatisfied, you may pursue legal action in accordance with the laws of your jurisdiction. However, we encourage you to resolve disputes through our support process first.
Jurisdiction and Governing Law
Our services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited by statute. If you access erek2 3d from a prohibited jurisdiction, we may restrict or suspend your account without notice.
These terms are governed by the laws of Indonesia. Any disputes arising from these terms or your use of erek2 3d will be resolved in accordance with Indonesian law. However, we recognize that users may be located in different jurisdictions, and we will respect local legal requirements where applicable.
Limitation of Liability
We provide erek2 3d on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of erek2 3d, including loss of profits, loss of data, or business interruption.
Our total liability to you for any claim arising from these terms or your use of erek2 3d is limited to the amount you have deposited on our platform in the last 12 months.
Changes to These Terms
We may update these terms at any time. If we make material changes, we will notify you via email or by posting a notice on erek2 3d. Your continued use of our platform after such notice constitutes your acceptance of the updated terms.
By using erek2 3d, you acknowledge that you have read, understood, and agree to be bound by these terms of use. If you do not agree with any part of these terms, you should not use our platform. Our services are available only where local law permits, and you are responsible for verifying that your access and use comply with your jurisdiction's law.